A lot of customers like to have a specific day to have their lawns cut. This is understandable but not practical on a service end. There are many reasons for scheduling conflicts.
- Weather is the biggest reason that affect scheduling
- If your normal day is Friday and we get rain on Monday & Wednesday, it is not likely we will make your Friday date.
- Equipment problems
- I have 3 fully commercial mowers and 4 trailers but if something goes down this will put me behind as my days are fully booked and loosing 2-3 hours will affect the entire scheduling down the line
- On-Site problems
- We arrive at your place and you have something going on and we have to come back later that day or the next
- Your sprinklers are running and we are not able to do the lawn at that time
- Saturation and re-scheduling
- a specific route may need to be re-structured due to area volume.
- This usually only happens at the beginning of the season
- a specific route may need to be re-structured due to area volume.
Most of these issues are manageable and normally do not affect the scheduling in any remarkable way but when 2 or more come up, it causes a snowball affect and can put me 2-3 days off until I am able to catch up.
Feel free to request a day. I will make every effort to accommodate your request. If I can’t, I’ll let you know that as well.
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